Academia/Code.AI/ Active Teach
Query type for Academia/Code.AI/ Active Teach
Academia/ Code.Ai/Active Teach :- Link
Academia query types
| Product | Sub Category- Product | Querytype | |
| Academia | Need school code to login | Login Issues | Need school code to login (Login Issues) |
| Academia | Getting error while logging in | Login Issues | Getting error while logging in (Login Issues) |
| Academia | OTP not received / Forgot Password | Login Issues | OTP not received / Forgot Password (Login Issues) |
| Academia | Assests not visible under assests tab | Active Teach - book library | Need help with Academia Installation (Installation) |
| Academia | Assests not visible under assests tab | Active Teach - book library | Assests not visible under assests tab (Active Teach - book library) |
| Academia | Book Library page not loading | Active Teach - book library | Book Library page not loading (Active Teach - book library) |
| Academia | Videos not playing properly | Active Teach - book library | Videos not playing properly (Active Teach - book library) |
| Academia | Answer Key Needed - CTRB | ||
| Academia | Mistake in answer key | Active Teach - book library | Mistake in answer key (Active Teach - book library) |
| Academia | Answer key missing | Active Teach - book library | Answer key missing (Active Teach - book library) |
| Academia | Unable to view DQB | Active Teach - book library | Unable to view DQB (Active Teach - book library) |
| Academia | Books missing in book library | Active Teach - book library | Books missing in book library (Active Teach - book library) |
| Academia | Incorrect books in book library | Active Teach - book library | Incorrect books in book library (Active Teach - book library) |
| Academia | Content Mismatch/Missing (Active Teach - Book Library) | ||
| Academia | Unable to see Jasper tile | Jasper | Unable to see Jasper tile (Jasper) |
| Academia | Jasper page not loading. Getting error | Jasper | Jasper page not loading. Getting error (Jasper) |
| Academia | Unable to create QP/worksheet on Jasper | Jasper | Unable to create QP/worksheet on Jasper (Jasper) |
| Academia | Unable to download QP/worksheet on Jasper | Jasper | Unable to download QP/worksheet on Jasper (Jasper) |
| Academia | Questions are locked. Need access to all questions | Jasper | Questions are locked. Need access to all questions (Jasper) |
| Academia | Insuffiecient Questions/Chapters Available (Jasper) | ||
| Academia | Mistakes in answer key of Jasper QP | Jasper | Mistakes in answer key of Jasper QP (Jasper) |
| Academia | Incorrect questions in question paper (Jasper) | ||
| Academia | Reporting | Academia Nucleus | Reporting (Academia Nucleus) |
| Academia | Jasper QPs not visible in nucleus | Academia Nucleus | Jasper QPs not visible in nucleus (Academia Nucleus) |
Code.AI query types
| Product | Query Type | Sub Category- Product | Query type |
| Code.ai | Access & Login Issues | OTP not received / Forgot Password | OTP not received / Forgot Password (Access & Login Issues) |
| Code.ai | Access & Login Issues | Invalid credentials | Getting error while logging in (Access & Login Issues) |
| Code.ai | Access & Login Issues | Teacher code required for login | Need school code for login (Access & Login Issues) |
| Code.ai | Installation & Setup | Need help with Code.ai Installation | Need help with Code.ai Installation (Installation & Setup) |
| Code.ai | Student / Teachers Data Issues | Need help with Student/Teacher data upload | Need help with Student/Teacher data upload (Student / Teachers Data Issues) |
| Code.ai | Training Issues | Training not Done / Re-training required | Training not Done / Re-training required (Training Issues) |
| Code.ai | Content/ Resource Issue | Assests not visible under assests tab | Assests not visible under assests tab (Content/ Resource Issue) |
| Code.ai | Content/ Resource Issue | Book Library page not loading | Book Library page not loading (Content/ Resource Issue) |
| Code.ai | Content/ Resource Issue | Videos not playing properly | Videos not playing properly (Content/ Resource Issue) |
| Code.ai | Content/ Resource Issue | Mistake in answer key | Mistake in answer key (Content/ Resource Issue) |
| Code.ai | Content/ Resource Issue | Answer key missing | Answer key missing (Content/ Resource Issue) |
| Code.ai | Content/ Resource Issue | Books missing in book library | Books missing in book library (Content/ Resource Issue) |
| Code.ai | Content/ Resource Issue | Downloaded resources but not visibile | Downloaded resources but not visibile (Content/ Resource Issue) |
| Code.ai | Content/ Resource Issue | Factual / grammar error in books/ online content | Factual / grammar error in books/ online content (Content/ Resource Issue) |
| Code.ai | Lab Session (Buildr) | Lab link/code not working | Lab link/code not working (Lab Session (Buildr)) |
| Code.ai | Lab Session (Buildr) | Tools not working on buildr | Tools not working on buildr (Lab Session (Buildr)) |
| Code.ai | Lab Session (Buildr) | Unable to submit project on buildr | Unable to submit project on buildr (Lab Session (Buildr)) |
| Code.ai | Lab Session (Buildr) | Unable to start project on buildr | Unable to start project on buildr (Lab Session (Buildr)) |
| Code.ai | Lab Session (Buildr) | Submission status not updating | Submission status not updating (Lab Session (Buildr)) |
| Code.ai | Assignment & Reports | Page not Loading | Page not Loading (Assignment & Reports) |
| Code.ai | Assignment & Reports | Submission not visibile | Submission not visibile (Assignment & Reports) |
| Code.ai | Assignment & Reports | Grading tool broken | Grading tool broken (Assignment & Reports) |
| Code.ai | Assesments | Page not Loading / Books not available | Page not Loading / Books not available (Assesments) |
| Code.ai | Assesments | Assesment Features not working | Assesment Features not working (Assesments) |
| Code.ai | Assesments | Locked Units | Locked Units (Assesments) |
| Code.ai | Assesments | Unable to download Question paper/Answer key | Unable to download Question paper/Answer key (Assesments) |
| Code.ai | Answer key Needed - CTRB | ||
| Code.ai | Assesments | Mistake in Question paper/ Answer key | Mistake in Question paper/ Answer key (Assesments) |
| Code.ai | Incorrect questions in question paper (Assessments) | ||
| Code.ai | Buildr at Home | Login Issue - Invalid Credential | Login Issue - Invalid Credential (Buildr at Home) |
| Code.ai | Book Code Required (Buildr at Home) | ||
| Code.ai | Buildr at Home | Invalid book code (first time login) | Invalid book code (first time login) (Buildr at Home) |
| Code.ai | Buildr at Home | Ongoing projects not visibile | Ongoing projects not visibile (Buildr at Home) |
| Code.ai | Buildr at Home | Unable to submit project on buildr at home | Unable to submit project on buildr at home (Buildr at Home) |
| Code.ai | MIT App Inventor | MIT app inventor not loading / server error | MIT app inventor not loading / server error (MIT App Inventor) |
| Code.ai | Emulator/ Nox issues | Unable to open projects / connect to emulator/nox | Unable to open projects / connect to emulator/nox (Emulator/ Nox issues) |
Active Teach Query Types
| Product | Query | Type | Query Type |
| Active Teach | Need Teacher code to login | (Active Teach- Login Issue) | Need school code to login (Active Teach- Login Issue) |
| Active Teach | Access & Login Issues | Invalid credentials | Getting error while logging in (Active Teach- Login Issue) |
| Active Teach | OTP not received / Forgot Password | (Active Teach - Login Issue) | OTP not received / Forgot Password (Active Teach - Login Issue) |
| Active Teach | Need Help with AT Installation | (Active Teach - Installation) | Need Help with AT Installation (Active Teach - Installation) |
| Active Teach | Assests not visible under assests tab | (Active Teach - Book Library) | Assests not visible under assests tab (Active Teach - Book Library) |
| Active Teach | Book Library page not loading | (Active Teach - Book Library) | Book Library page not loading (Active Teach - Book Library) |
| Active Teach | Books missing in book library | (Active Teach - Book Library) | Books missing in book library (Active Teach - Book Library) |
| Active Teach | Incorrect books in book library | (Active Teach - Book Library) | Incorrect books in book library (Active Teach - Book Library) |
| Active Teach | Unable to view DQB | (Active Teach - Book Library) | Unable to view DQB (Active Teach - Book Library) |
| Active Teach | Answer key missing | (Active Teach - Book Library) | Answer key missing (Active Teach - Book Library) |
| Active Teach | Mistake in answer key | (Active Teach - Book Library) | Mistake in answer key (Active Teach - Book Library) |
| Active Teach | Answer key Needed - CTRB | ||
| Active Teach | Videos not playing properly | (Active Teach - Book Library) | Videos not playing properly (Active Teach - Book Library) |
| Active Teach | Unable to download worksheet/answer key (Jasper) | (Active Teach - Book Library) | Unable to download worksheet/answer key (Active Teach - Book Library) |
| Active Teach | Content Mismatch/Missing | (Active Teach - Book Library) | Content Mismatch/Missing (Active Teach - Book Library) |
Pearson query types
| Product | Query Type |
| Pearson | Unable to add/activate Book - SA |
| Pearson | Book access code / QR Code not working or already used - SA |