What to inform on the call's when asked about the cost of Lead School Books or How much we charge schools for each child?
Kindly adhere to the below statements and don't deviate
What is the cost of Lead School Books? - Politely inform the parent to get in touch with the school. Statement - Pls get in touch with the school.
How much Lead has charged the school ?- Pricing varies from school to school, depending upon the product and services they have opted with us, kindly get in touch with the school.
If the caller is not happy and you are not able to manage kindly escalate it to your manager.