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Order Portal Related Queries

Web Link: https://oc.leadschool.in/orders

Note: To access the order status portal, click on "Sign-in with Google." Please note that for this link, there is no specific user ID or password. Instead, access to the portal has been granted to the entire team.

I - MY SCHOOL (24-25)

Every school detail is updated in the portal powered by us.. You can find specific information by searching using either the school name or deal ID. Simply update the name or deal ID in the "Search by School name/Deal Id" field, and you will get the details you need.

Once you click on that school, the page will reflect as follows:

To access statement of account related information, click on "School Overview." And Click on "View"

Now, anyone can download the statement. If an internal employee requests assistance over the phone, guide them through the given steps. Alternatively, you can download and share the statement with them. You also have the option to share it directly with the schools if they request.

Additionally, the school owner's address is updated at the bottom of the "My School" page.

Statement of Account Summary
    a - Table of Invoices
If any school or internal employee requests an invoice or transaction details, they can find the option "Payments & Table of Invoices" at the bottom of the page. You can download the same and share with the end user. Once you click on the blue URL, the invoice will open in a new page. 

 
    b -  Payments:
 
 II - MY ORDERS:
You can find specific information by searching using either the school name or deal ID. Simply update the name or deal ID in the "Search by School name/Deal Id" field, and you will get the details you need.
 Once you click on that school, the page will reflect as follows:
 
If the Order ID gets rejected, it will be indicated by a "Red Dot" under "Order Status."
To view the remarks, click on the "Order ID" and then select "View All Comments/Remarks.
OS Rejection Reason will open from the right-hand side corner, and it will mention the reason for rejection as well as who rejected it.
If it indicates a "Green Dot," it means the order has been approved.
If you need the shipping details for any order ID, search the order number in the "Search Bar." Click on the order ID, and a new page will open up with the option "View Shipping Details."
Once you click on "View Shipping Details," a new tab will open with the shipping details, including split-wise information.